Iotel infotech defines itself as a business-to business platform to connect all the hotel and restaurant requirements under one roof. Simply put, they cater to all the needs of the hotel industry ranging from supplying them with groceries, packaged food items, packaging items, utensils, thermal rolls, cutleries, cleaning utilities, etc. made available to you in jiffy as a one stop solution. What’s more is than they even help hotel outlets to hire and supply manpower and employees which anyone would tell is the biggest fluctuating resource in this industry.

“A restaurant industry is always very stressful”, says Jagadish. “You need to purchase and import a lot of items from different unorganized markets almost daily. Often this must done be quickly on a very short notice and on a large scale. We wanted to ease this out for them by being just one call way.” And sure, that worked for them beautifully. No doubt they have been rightly awarded as the “Most Innovative Business of the Year – 2022”, presented by Business Mint.

Started in 2019 with a handful of employees as a budding bootstrapped startup, they have grown in leaps and bounds. Based in Bengaluru, today, they cater to more than 250 restaurants in Karnataka. But this does not stop them here. They plan to expand their business to more than 3000 restaurants by another year while also eyeing to grab markets in other states of India.

When asked on what he thinks about the award, Jagadish adds, “Our company is unique when compared to any other. I don’t think anyone does what we are trying to do. 2022 was a year of major developments in Iotel infotech and we are extremely honored and humbled for winning this accolade. It strengthens our belief that we are doing something right. I truly believe that our efforts and ideas will create a new marketplace which would become an integral subset of restaurant industry in future”.

Jagadish describes that their business model works very seamlessly with the restaurant industry. They aggressively target and market to restaurants who are then evidently impressed with its unique business idea. Once onboarded, Iotel Infotech provides an in-house app to the restaurants and hotels to order anything they need for the day. The startup then promises of fast and careful delivery, stressing every bit of their ability to keep their customers happy which clearly shows in the testimonials of their many customers. They have a very dedicated customer support team to ensure quality support and service. They are soon to release a new software called IPOS which would even cater to the restaurants needs of billing, cost, and inventory management. They have strived to build a brand of trust, efficiency, and high-quality service which has paid off enormously by keeping their customers happy.

With Iotel infotech, the many glaring problems of the hotel industry seems to become further diminished as they turn towards their new holy grail.

Kudos to Iotel infotech for the Most Innovative business Idea!!